We Provide Quality Care Through Our Ethos
Florissante Healthcare Services is a trusted care provider within the Kent region. We believe that everyone deserves to live their life to the fullest, regardless of their age or health condition. We understand that many individuals prefer to stay in the comfort and familiarity of their own homes, and that's why we're here – to provide exceptional domiciliary care services that make it possible for our clients to thrive in the place they love.
Respect for care service users is the cornerstone of quality care. By valuing our service user’s individuality, rights, and preferences, we create an environment where dignity is upheld, trust is nurtured, and meaningful connections are forged, leading to the provision of compassionate and person-centered care.
We promote a compassionate and person-centered approach to care thereby ensuring the highest standards of care whilst respecting the values, beliefs, and personal choices of care service users. We recognise that preserving service user's integrity also strengthens the trust and partnership between caregivers and recipients, promoting a compassionate and person-centered approach to care.
Empowering our service users to make informed decisions and actively participate in their care plans in order to foster independence, dignity, and a sense of control over their lives, ultimately promoting their overall well-being and quality of life.
Transparency in care service delivery is essential for building trust and fostering open communication with service users. By providing clear and honest information about their care options, progress, and any pertinent decisions, we empower our service users to actively engage in their own care, ensuring a partnership built on trust, understanding, and shared goals.